Customer Service Specialist with French

Description

Do you like traveling? Would you like to work in a multicultural environment in the heart of Prague? Keep reading! About BlueLink International CZBlueLink International CZ is a multicultural customer service center belonging to the Air France – KLM Group.In the Czech Republic, we have been growing since 2003. Today, we have about 550 employees from 73 nationalities, using 16 different languages daily. And our business is constantly growing. Our scope is the airline and luxury industries, and our mission is to help customers to have an enjoyable experience. At BlueLink International CZ, we believe in the value of relationships and the power of culture and emotion to create a link between people. Our team members consistently display an attitude of excellence and the ability to think like a customer. For BlueLink, the human being is always at the heart of relationships. Here's a taste of what we offer : Possibility of remote work from home40 days of working from abroadRegular training and long-term developmentTravel fund : up to 12 000 CZK per year to spend on airplane tickets for you and your family or friendsLeisure : up to 6 000 CZK per year to spend on sports activities / language courses / etc.Meal tickets in the value of 160 CZK per working day3 extra days of holiday – 23 days in total per yearDiscounted air tickets with Air France up to 90% discountGrowing opportunities (90% of our team leaders / managers have been hired internally)Stable work conditions (permanent contract) and enjoyable environmentPrivate medical assistance ulékaře.cz for you and your relativesDiscounts with local shops in the Florentinum buildingReferral programCompany eventsA monthly financial contribution for the parent returning sooner to work, up to the 3rd year of the child's age. If you are : An open and friendly person and you like to connect with peopleMotivated to learn about airline and luxury industries and products such as loyalty programs, booking of flight tickets, B2B activities, social media, after-flight claims, and related subjectsProficient in English and French, interested in using it dailyExperienced in customer service (that is a big plus) What will your days look like?Helping customers with different requests (through various channels)Being the link between our partners and customersEstablishing and managing positive relationships with customers as well as co-workers and supervisors Start your journey with BlueLink! Share with us your CV in English and we will fly back to you.