Czech Speaking Customer Service Agent In Bulgaria - Fully Paid Relocation
Mercier Consultancy MDCZPřed 13 dny
Typ pozice
- Quick Apply
Popis poziceFluency in Czech (both written and spoken); proficiency in English is an asset. Experience in customer service, ideally within a fast-paced environment. Strong communication and interpersonal skills, with a focus on customer satisfaction. Adept at problem-solving and handling challenging situations with professionalism. Familiarity with CRM systems and standard office software. Self-driven and able to work independently in a dynamic environment. A willingness to relocate to Bulgaria and embrace a new cultural experience. Competitive Monthly Salary Fully Paid Relocation Package Monthly Performance Bonus Fully Paid Training Health Insurance And Much More...
Mercier Consultancy MD is thrilled to offer a unique opportunity for a Czech Speaking Customer Service Agent based in Bulgaria, complete with fully paid relocation. This role is perfect for individuals looking to embrace a new adventure while providing exceptional customer support to Czech-speaking clients in an international setting.
Responsibilities
- Deliver outstanding support to Czech-speaking customers via phone, email, and chat for various inquiries and issues.
- Provide accurate information regarding products and services, ensuring clarity and understanding for customers.
- Handle and resolve customer complaints professionally, striving for complete customer satisfaction.
- Maintain detailed records of customer interactions within the CRM system to uphold service standards.
- Collaborate with team members to enhance customer relationships and service delivery.
- Stay informed of product updates, company policies, and industry trends to provide informed assistance.
Requirements
Benefits
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Customer Service • CZ