Czech Speaking Customer Service for High-End Coffee Machines - Athens, Greece

Join the dedicated team at Patrique Mercier Recruitment JP as a Czech-speaking Customer Service Representative specializing in high-end coffee machines in beautiful Athens, Greece! This exciting role allows you to indulge your passion for exceptional customer service while working with a premium product category. You will be responsible for assisting customers with their inquiries and ensuring they have the best experience when it comes to their coffee machines. If you are driven by customer satisfaction and enjoy working in a dynamic environment, this could be the perfect opportunity for you!

Responsibilities

• Provide outstanding customer support to Czech-speaking clients via phone, email, and chat.
• Assist customers in troubleshooting and resolving any issues with their high-end coffee machines.
• Educate customers on product features, usage, and maintenance to enhance their overall experience.
• Document all customer interactions accurately in the company’s CRM system to ensure consistency.
• Work closely with the sales and technical teams to share customer feedback and improve products.
• Stay up-to-date with product knowledge and take part in training sessions to enhance your skills.
• Contribute ideas for process improvements to elevate customer service standards.

Requirements

Benefits