Embrace a new adventure with Patrique Mercier Recruitment JP as we seek Czech-speaking customer service representatives to join our dynamic team in beautiful Greece! This role offers a fully paid relocation package, allowing you to experience the Mediterranean lifestyle while advancing your career. As a vital member of our customer service team, you will engage with clients to provide exceptional support, addressing their inquiries and ensuring top-notch service satisfaction. If you are passionate about helping others and excited to immerse yourself in a vibrant new culture, this is the ideal opportunity for you!
Responsibilities
- Offer outstanding customer support to Czech-speaking clients via phone, email, and chat platforms.
- Efficiently resolve customer inquiries and issues to enhance their experience.
- Maintain a comprehensive understanding of our products and services to provide accurate solutions.
- Keep detailed records of customer interactions and feedback in the company's CRM system.
- Collaborate with team members to identify opportunities for service improvements.
- Participate in training sessions to continually develop skills and knowledge of best practices.
- Contribute ideas to enhance the overall customer service experience.
Requirements
Fluent in Czech, both spoken and written; proficiency in English is required.Excellent communication and interpersonal skills with a strong customer focus.Ability to thrive in a fast-paced environment while multitasking.Strong analytical and problem-solving skills.Previous experience in customer service or a related field is preferred.Familiarity with CRM systems and customer support tools.Positive attitude, adaptability, and willingness to embrace a new cultural experience.Benefits
Private Health InsuranceTraining & DevelopmentPerformance Bonus2 Extra Salaries Per YearFully Paid TrainingGreat SalaryFully Paid Relocation Package ( flight, transfer and hotel )