Join Patrique Mercier Recruitment JP as a Czech Customer Service Agent and enjoy the sun and culture of Greece with a paid relocation package! In this exciting role, you will be a vital part of our customer service team, assisting Czech-speaking clients with their inquiries and providing exceptional support. Your responsibilities will include resolving issues, fostering customer relationships, and ensuring a positive service experience. If you are looking to expand your career while enjoying a vibrant lifestyle in a beautiful location, we want to hear from you!
Responsibilities
- Provide outstanding customer service to Czech-speaking clients via phone, email, and chat.
- Efficiently manage customer inquiries and resolve issues to maintain high levels of satisfaction.
- Maintain a thorough understanding of the company’s products and services to assist customers effectively.
- Document customer interactions accurately in the CRM system for tracking and quality assurance.
- Collaborate with team members to enhance service delivery and improve customer experiences.
- Participate in training sessions to continuously develop your skills and knowledge.
- Provide feedback and suggestions to optimize processes and increase customer satisfaction.
Requirements
Fluent in Czech and English, both written and spoken.Excellent communication skills and a strong focus on customer satisfaction.Ability to thrive in a fast-paced, team-oriented environment.Prior experience in customer service is a plus but not mandatory.Proactive, adaptable, and a positive mindset with strong interpersonal skills.Willingness to relocate to Greece and embrace a new culture.A genuine enthusiasm for assisting customers and addressing their needs.Benefits
Private Health InsuranceTraining & DevelopmentPerformance Bonus2 Extra Salaries Per YearFully Paid TrainingGreat SalaryFully Paid Relocation Package ( flight, transfer and hotel )