🌍 Global SaaS Scale-up | $28M Series B Investment
💡 Personalized 1 : 1 Coaching
📍Prague or Bratislava | Hybrid
About CloudTalk
Powered by a January 2024 $28 million Series B investment from top investors like KPN Ventures, Lead Ventures, Point 9, and HenQ, CloudTalk's AI-powered business communication platform helps 4,000+ sales and support teams make customer experience the greatest competitive advantage for driving more revenue.
CloudTalk works seamlessly for businesses of all sizes, from scale-ups like Deel and TIER to big players like Nokia , Glovo , and Rakuten . Modern businesses all around the world can lead meaningful conversations while managing calls and messages from one place.
CloudTalk is on a mission to create a unified ecosystem for sales and customer service teams' communication where every professional can engage in more productive and meaningful conversations.
The Challenge Ahead
As a Product Success Manager , you’ll take ownership of a high-value $1M+ portfolio , working with several dozen customers across diverse industries. Your mission? To drive engagement, maximize adoption, and ensure long-term customer success - leading to seamless renewals and expansion opportunities .
This role is perfect for a strategic, customer-focused professional who thrives in high-velocity B2B SaaS and has a passion for solving technical roadblocks before they arise. If you’re looking to make a tangible impact in a fast-growing AI-powered SaaS company, this is the challenge for you.
What’s in it for you?
🚀Be part of one of Europe’s fastest-growing SaaS companies
🤖 Work with cutting-edge AI products in a high-growth market
🌍 Join a global team – work with talented CloudTalkers across Europe, the US, and Asia, both in-person and remotely. Check out our Life at CloudTalk on Instagram
🎯 Have a front-row seat in our journey to $100M ARR
What You’ll Work On
What Makes You a Great Fit
Why You’ll Love Being a CloudTalker
Growth :
💡 1-1 Coaching sessions with our resident communications advisor
📚 Leaders Academy & Learning and Development Budget
Flexibility :
🏖 Unlimited Paid Time Off
🏡 Home Office Budget
🎗️ Volunteering Days
💻 MacBook for work
Well-being :
🏖Recharge Fridays once per quarter
🏋🏼♀️Multisport Card
Connectedness : 💲 Referral bonuses
👥 Virtual & physical team buildings
👕 Company merchandise
What to Expect in Our Hiring Process
1️⃣ Intro Call – Meet our Talent Acquisition Team
2️⃣ Interview with the CX leaders
3️⃣ Case Study Presentation – Show us your skills
4️⃣ Culture Bar Raiser Call
🎯 Offer!
Apply now and be part of our journey to $100M ARR!
By submitting your application, you acknowledge that Cloudtalk will process your personal data based on Cloudtalk’s legitimate interest in finding the most suitable candidate and a pre-contractual relationship with you. For more information on how Cloudtalk processes your personal data, please refer to our Privacy Notice .
Product Manager • Prague, Prague, CZ