Customer Experts - Czech Speaking - Remote in GreeceDila Recruitment • Brno, South Moravian Region, Czechia
Customer Experts - Czech Speaking - Remote in Greece
Dila Recruitment • Brno, South Moravian Region, Czechia
Více než před 30 dny
Popis poziceFluency in Czech Very good communication skills in English Exceptional communication & soft skills, as well as problem-solving skills Computer knowledge / tech savviness Resourceful, able to multitask Thrive as a team player in a fast-paced, high-energy, change-oriented environment Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (all at no cost to you) Competitive monthly salary + 2 extra salaries per year Health care benefits and numerous other discounts Full training by certified instructors Professional growth & development opportunities Special events as well as community & social responsibility initiatives Free online Greek language courses State of the art premises, providing a great working environment with relaxing break areas
Position : Customer Support Specialist
Work model : Remote
Location : Greece
Employment type : Full-time
What you will do :
- Communicate with customers via phone, chat & e-mail
- Track and follow cases to ensure they closed in an efficient and timely manner
- Maintain high customer satisfaction, representing a major brand
- Provide and maintain strong, professional relationships with all partners and show empathy at all times
- Work towards reaching targets as set out by client statement of work as well as internal targets
What you will bring :
What we offer :
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