OCIO Transformation Lead

Lead - Change Management & Continuous Improvement

Location : Europe (Flexible)

Start Date : October 2025

Initial Contract : 12 months (extensions expected through to 2027)

Engagement Type : Contract

A leading FMCG organisation is embarking on a major transformation journey to unify its global technology and operations landscape following a decade of growth through mergers and acquisitions. With a complex, fragmented IT environment, they're now investing in centralisation, process maturity, and cultural alignment.

We're looking for a senior Change Management & Continuous Improvement Lead to join the Office of the CIO and play a key role in driving long-term organisational change. This role focuses on transforming people, processes, and governance

Key Responsibilities :

Lead change management and continuous improvement initiatives across the Office of the CIO (OCIO), aligning people, process, and operational structure.

Support the adoption of ITIL-based processes (incident, change, config, etc.) to improve service quality and operational consistency.

Drive cultural transformation and overcome resistance across decentralised business units.

Introduce governance and structure across an enterprise currently using multiple SAP, CRM, and service platforms.

Work closely with programme leadership and business stakeholders to align on change vision, readiness, and adoption strategy.

Support post-M&A harmonisation efforts with a clear focus on stakeholder alignment and behaviour change.

Ideal Candidate :

Proven experience in enterprise change management , organisational transformation, and continuous improvement roles.

Experience leading IT / OCIO transformation programmes within large, complex environments.

Strong understanding of ITIL processes and service delivery improvement in global enterprises.

Excellent stakeholder management, communication, and conflict resolution skills.

Prior experience working in a FMCG or fast-paced global environment is essential.

This is a long-term opportunity to help reshape how a global organisation works and collaborates-beyond just systems.

If you're ready to make a meaningful impact, apply now.

Applications now open - interviews taking place in September.