Data Collection Operations Specialist – AI Training Data (Contract)

Help build the datasets that power tomorrow's AI breakthroughs

We're scaling multiple high-volume data collection pipelines across speech, audio, text, and visual content to train cutting-edge AI models. We need a detail-oriented operations specialist who thrives in fast-paced environments and can juggle multiple concurrent projects while maintaining exceptional quality standards.

What You'll Own

Pipeline Management & Participant Experience

Design and execute end-to-end participant journeys from recruitment through final payout

Build scalable processes to consistently hit weekly throughput targets across 3-5 active projects

Create seamless onboarding experiences that maximize participant completion rates

Process Optimization & Automation

Identify repetitive tasks and implement systems to streamline operations

Build tracking and monitoring systems that give stakeholders real-time project visibility

Design workflows that minimize manual touchpoints while maintaining quality control

Quality Assurance & Compliance

Develop sampling strategies and quality control checkpoints to maintain 95%+ acceptance rates

Ensure bulletproof compliance with consent protocols and data handling requirements

Implement rapid feedback loops to minimize re-work and optimize participant experience

Operations Excellence

Provide lightning-fast technical support (sub-12 hour response time) across multiple channels

Generate actionable weekly reports with clear recommendations for process improvements

Identify bottlenecks before they impact delivery and proactively implement solutions

What Success Looks Like

Throughput : Consistently meet or exceed weekly volume targets across all active projects

Quality : Maintain rejection rates below 5% through proactive quality management

Efficiency : Reduce manual touchpoints by 30% through intelligent process design

Participant Satisfaction : Achieve high completion rates and positive feedback scores

What We Offer

Competitive contract rates commensurate with experience

Flexible remote work arrangement with significant autonomy

Opportunity to work with cutting-edge AI technology and see your impact in real-world applications

Fast-paced environment with significant growth potential as we scale operations

Direct collaboration with AI researchers and product teams

Chance to shape and improve our operational infrastructure as we grow

Essential Experience

1-3 years in data operations, crowdsourcing platforms, content moderation, or research operations

Proven track record meeting aggressive KPIs while maintaining quality standards

Experience managing 100+ participants or contributors simultaneously

Operational Mindset

Natural systems thinker who sees opportunities to improve workflows

Experience building processes from scratch in fast-moving environments

Comfortable identifying the right tools and platforms for different operational challenges

Communication Excellence

Outstanding written English with ability to explain complex processes simply

Experience providing technical support via email, chat, or ticketing systems

Multilingual abilities are a major plus given our global participant base

Work Style

Self-directed and comfortable working with minimal supervision

Thrives in ambiguous environments where you build processes from ground up

Detail-oriented with strong follow-through on commitments

Reliable home office setup with professional communication capabilities