QA Engineer (Manual)

Giacom is the only provider of Comms, Cloud, Hardware and Billing through one platform.

Our platform connects technology resellers and service providers to the best IT, Comms and Cloud products and services so they can create brilliant technology solutions for UK businesses.

The role of the QA Engineer is to uphold the quality of our software and customer experience through identifying and preventing defects from being introduced and ultimately that our software is fit for purpose

What you'll be doing

• Evaluate user story requirements for testability
• Driving the QA domain from very early stages, improving and adopting new processes, tools and techniques
• Participating in team ceremonies, including planning, refinement, estimation, and daily stand-ups.
• Producing comprehensive test cases, regression packs. Manual and where possible automated tests
• Ensuring acceptance criteria are met through testing, either directly or via other stakeholders, UAT teams, user groups, beta testers
• Performing exploratory testing to establish any defects or bugs from unexpected use cases
• Recording defects found in a clear and constructive way with documented steps to reproduce
• Understand our products, services and offerings and understand how they are important to our customers
• Communicating clearly to mixed audiences

Skills, Qualifications, and Experience

What's in it for you?

For a comprehensive list of all our benefits, click here.

Diversity and equality lie at the heart of our values. As an equal opportunities and disability-confident employer, we encourage applications from all eligible candidates, regardless of their backgrounds. We firmly believe that diversity enriches and strengthens our team with a variety of perspectives that drives innovation.