Join a leading electronics company in Athens, Greece, with Patrique Mercier Recruitment JP! We are seeking talented and enthusiastic Czech-speaking customer service representatives to be part of our dynamic team. In this role, you will play a critical part in ensuring customer satisfaction by providing expert support and assistance related to our high-quality electronics products. Immerse yourself in the vibrant culture and stunning scenery of Greece while working for a renowned brand. If you are passionate about technology and dedicated to providing exceptional customer service, this is the perfect opportunity for you!
Responsibilities
- Provide top-notch customer service to Czech-speaking clients via phone, email, and chat.
- Assist customers with inquiries regarding products, services, and technical support.
- Resolve customer issues promptly and effectively to ensure a seamless experience.
- Maintain detailed records of customer interactions within the company’s CRM system.
- Work collaboratively with the team to improve processes and service delivery.
- Stay updated on product knowledge to offer informed support to customers.
- Participate in regular training sessions to enhance skills and service quality.
Requirements
Fluent in Czech, both written and spoken; proficiency in English is essential.Exceptional communication skills with a customer-centric approach.Strong ability to work in a fast-paced environment while managing multiple tasks.Good problem-solving skills with attention to detail.Previous experience in customer service, particularly in the electronics sector, is highly desirable.Familiarity with CRM software and support tools is preferred.A proactive and adaptable mindset, with a genuine interest in technology and customer service.Benefits
Private Health InsuranceTraining & DevelopmentPerformance Bonus2 Extra Salaries Per YearFully Paid TrainingGreat SalaryFully Paid Relocation Package ( flight, transfer and hotel )