Czech Speaking Customer Experience Associate - Remote in Greece

Join the Patrique Mercier Recruitment JP team and embark on an exciting journey as a Czech-speaking customer service representative in the vibrant city of Athens, Greece! In this role, you will be an essential part of our customer support team, assisting clients with their inquiries and ensuring they receive the best service possible. Immerse yourself in Greek culture while utilizing your language skills and contributing to our mission of exceptional customer care. If you are passionate about helping others and eager to work in a dynamic, multinational environment, we want to hear from you!

Responsibilities

• Provide high-quality customer support to Czech-speaking clients via various communication channels, including phone, email, and chat.
• Address customer inquiries and resolve issues effectively to enhance customer satisfaction.
• Maintain an up-to-date knowledge of our products and services to provide accurate information to customers.
• Document customer interactions in the company’s CRM system to maintain detailed records.
• Collaborate with team members to improve processes and enhance customer service delivery.
• Participate in training and workshops to continually develop your skills.
• Share feedback and ideas for improving customer experiences and support efficiency.

Requirements

Benefits