Embark on an exciting career journey with Patrique Mercier Recruitment JP as an Entry Level Polish Technical Support Specialist in Greece! This role offers a unique opportunity to provide support for technical issues related to e-commerce tools, while enjoying the vibrant culture and beautiful scenery of Greece. As a part of our dynamic team, you will assist Polish-speaking customers, ensuring they have a seamless experience with our products. If you are tech-savvy and enjoy helping others, we want to hear from you!
Responsibilities
- Deliver exceptional technical support to Polish-speaking customers via phone, email, and chat regarding various e-commerce tools.
- Identify, troubleshoot, and resolve customer inquiries and technical issues efficiently.
- Guide customers through the features and benefits of e-commerce tools to enhance their user experience.
- Document customer interactions and solutions accurately in the CRM system.
- Work closely with team members to share insights and improve service quality.
- Engage in training and development opportunities to enhance your product knowledge and technical skills.
- Provide constructive feedback aimed at improving customer service processes.
Requirements
Fluent in Polish and English, both written and verbal.Strong analytical and problem-solving skills with a keen interest in technology.Excellent communication and interpersonal skills.Experience in customer service or technical support is advantageous but not essential.Adept at working in a collaborative, fast-paced environment.Resourceful and positive attitude towards challenges.Willingness to relocate to Greece and embrace new experiences.Benefits
Private Health InsuranceTraining & DevelopmentPerformance BonusFully Paid TrainingGreat SalaryFully Paid Relocation Package ( flight, transfer and hotel )