Polish Speaking Technical Support for Major Search Engine - Athens, Greece

Join Patrique Mercier Recruitment JP as a Polish Speaking Technical Support Specialist for a renowned major search engine and take your career to new heights in Athens, Greece!

This exciting opportunity allows you to provide exceptional technical support to Polish-speaking users while experiencing the rich culture of one of Europe’s most vibrant cities. In this role, you will assist customers with their inquiries related to search engine functionalities, troubleshoot technical issues, and ensure a seamless user experience. If you are passionate about technology and have a talent for helping others, this position is perfect for you!

Responsibilities

• Provide high-quality technical support to Polish-speaking clients via phone, email, and chat.
• Diagnose and resolve technical issues related to the search engine services efficiently.
• Guide customers in using the platform and utilize it to its full potential.
• Document all customer interactions and technical solutions in the CRM system accurately.
• Collaborate with product development teams to communicate user feedback and enhance service quality.
• Participate in ongoing training to improve your product knowledge and customer service skills.
• Assist in onboarding and mentoring new team members as needed.

Requirements

Benefits