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Czech Customer Support - Remote from Greece

Czech Customer Support - Remote from Greece

PlanetJobsPrague, Prague, CZ
Více než před 30 dny
Typ pozice
  • Quick Apply
Popis pozice

We connect talented professionals with international job opportunities. Our team provides expert support in job search, visa processes, accommodation, and relocation to ensure a smooth transition abroad. Our mission is to help candidates succeed globally.

What you will do :

  • Communicate with customers via phone, chat & e-mail
  • Track and follow cases to ensure they closed in an efficient and timely manner
  • Maintain high customer satisfaction, representing a major brand
  • Provide troubleshooting for mobile devices (mobile phones, tablets & more)
  • Assist customers to manage / secure their account & passwords
  • Set-up repairs for hardware-related issues
  • Escalate unresolved cases by contacting 2nd level support Interaction Experts
  • Maintain high customer satisfaction

What you will bring :

  • Fluency in Czech
  • Advanced English knowledge
  • Familiarity with iOS and / or MacOS, or comparable technology, is preferred
  • Great communication skills
  • Prior customer support experience would be an advantage
  • Strong troubleshooting skills

    • What we offer

  • Complete support to help you ease your relocation to Greece,we cover your flight tickets expenses, hotel accommodation, support with the house searching process, all at no cost to you
  • Competitive monthly salary + 2 extra salaries per year
  • Health care benefits and numerous other discounts
  • Full training by certified instructors
  • Professional growth & development opportunities
  • Free online Greek language courses
  • State of the art premises, providing a great working environment with relaxing break areas
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    Czech Support Greece • Prague, Prague, CZ

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