Slovak-speaking Tech Support in Big Tech company in Greece - Paid Relocation

Patrique Mercier Recruitment JP is excited to present an outstanding opportunity for a Slovak-speaking Tech Support Specialist to join a leading Big Tech company in Greece! This role offers not only the chance to work at the forefront of technology but also the benefit of a paid relocation package to facilitate your transition. If you possess a passion for tech and have strong customer service skills, this is the position for you!

Responsibilities

• Provide high-quality technical support to Slovak-speaking customers through phone, email, and chat.
• Identify and troubleshoot technical issues effectively, guiding customers to resolutions.
• Educate customers on product features and best practices to enhance their usage experience.
• Document all customer interactions and technical support processes accurately in the company database.
• Collaborate with colleagues to manage customer inquiries and escalate complex issues when necessary.
• Engage in continuous learning to stay updated on product developments and industry trends.
• Contribute to team goals by providing insights and feedback for improving service quality.

Requirements

Benefits