Customer Care Agent with Czech Relocate to Sofia!

Take your career to the next level!

We are looking for Czech-speaking professionals to join our expanding team in Sofia, Bulgaria . If you have strong communication skills and a passion for delivering exceptional service, this is your chance to grow in a fast-paced international environment.

Your Role :

As a Customer Care Specialist , you will be responsible for assisting customers via chat, email, and phone , ensuring they receive the best possible support . You will provide accurate information, resolve issues, and maintain a strong customer relationship.

Your Daily Tasks :

Assist customers with inquiries and resolve their concerns

Maintain up-to-date knowledge of the brand and products

Work with internal systems to manage customer interactions

Provide a friendly and professional service at all times

Your Skills & Experience :

Czech fluency (near native – written & verbal)

Strong English proficiency (written & verbal)

Previous experience in customer service is an advantage

Great communication and active listening skills

Ability to multitask and work efficiently

High attention to detail and problem-solving abilities

What We Offer :

Full-time role with rotating shifts (8 : 00 a.m. – 10 : 00 p.m.)

Attractive salary + monthly performance-based bonuses

Fully covered training & development programs

Office in a prime location with excellent transport connections

Opportunities for career progression

Comprehensive benefits package

Additional Perks :

Health & Life Insurance

Multisport card

Transport allowance

Paid leave for education

Bonus for life events

Company discounts & events

Relocation Package : 14-night hotel stay

Advance payment available

️ Travel reimbursement

Location : Sofia, Bulgaria

Language Requirement : Czech

Time Type : Full-time

Apply Now!