Customer Experts - Czech Speaking - Remote in GreeceDila Recruitment • Ostrava, Moravian-Silesian Region, Czechia

Customer Experts - Czech Speaking - Remote in Greece

Dila Recruitment • Ostrava, Moravian-Silesian Region, Czechia

30+ days ago

Job description

Position : Customer Support Specialist

Work model : Remote

Location : Greece

Employment type : Full-time

What you will do :

Communicate with customers via phone, chat & e-mail
Track and follow cases to ensure they closed in an efficient and timely manner
Maintain high customer satisfaction, representing a major brand
Provide and maintain strong, professional relationships with all partners and show empathy at all times
Work towards reaching targets as set out by client statement of work as well as internal targets

What you will bring :

Fluency in Czech

Very good communication skills in English

Exceptional communication & soft skills, as well as problem-solving skills

Computer knowledge / tech savviness

Resourceful, able to multitask

Thrive as a team player in a fast-paced, high-energy, change-oriented environment

What we offer :

Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (all at no cost to you)

Competitive monthly salary + 2 extra salaries per year

Health care benefits and numerous other discounts

Full training by certified instructors

Professional growth & development opportunities

Special events as well as community & social responsibility initiatives

Free online Greek language courses

State of the art premises, providing a great working environment with relaxing break areas

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Speaking Customer In • Ostrava, Moravian-Silesian Region, Czechia

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