Customer Success Manager with German (m / f / d)

Your role

Do you like sales, but don`t enjoy customer acquisition?

Do you have previous experience in Customer Service or Sales?

Are you a proactive and communicative personality, looking for a new challenge?

Then this role is for you!

What you'll be doing

What We Need

Corpay is currently looking to hire a Customer Success Manager with German within our Operations division in FLEETCOR. This role is located in Prague.

You will be assigned a portfolio of our active customers, and your goal will be to provide them with active and reactive support. You will be contacting our customers via phone, to check their satisfaction and service usage, and proactively upsell and cross-sell our services and products. Therefore, this role is a balanced combination of Customer Service and Sales positions.

You will report directly to the manager of the Save team, and will regularly collaborate with the Customer Service team and the Marketing team.

How We Work

As a Customer Success Manager with German, you will be expected to work in a hybrid environment (3 days home office vs 2 days in office presence). Corpay will set you up for success by providing :

• Assigned workspace in our Prague office
• Company-issued equipment : laptop, monitor and accessories + remote access for the Home Office Days. You can also request an office chair and a monitor to set up your home office working place.

Role Responsibilities

The responsibilities of the role will include :

Contact with the customer

Monitoring of the customer

Qualifications & Skills

Benefits & Perks

Equal Opportunity / Affirmative Action Employer

Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and / or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and / or interview process, please notify a representative of the Human Resources Department.

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About FLEETCOR

FLEETCOR is a global technology organisation that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments.

All offers of employment made by FLEETCOR (and its subsidiary companies) are subject to the successful completion of satisfactory pre-employment vetting by an independent supplier (Experian). This is in accordance with FLEETCOR's Resourcing Policy and include employment referencing, identity, adverse financial, criminal and sanctions list checks. We do this to meet our legal and regulatory requirements.

FLEETCOR is dedicated to encouraging a supportive and inclusive culture among our employees. It is within our best interest to promote diversity and eliminate discrimination in the workplace. We seek to ensure that all employees and job applicants are given equal opportunities.