Customer Support Advisor (Onsite, Czech Native, Shifts)

D-ploy is a leading  IT  and Engineering Solutions company with operations worldwide. Our mission is to deliver innovative and D-ploy is an  IT  and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.

We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the  IT  community, we optimize our customer‘s  IT  productivity and contribute to the organization’s success and value.

We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where  IT  counts, join us!

Responsibilities

• Communicate professionally with customers via chat, e-mail, and social media
• Assist users with account registration, login, verification, payments , and resolving technical queries
• Be a trusted guide in helping customers make the most of the platform
• Provide clear, friendly, and efficient solutions to user issues
• Share insights and suggestions to improve internal support processes

Requirements

Benefits

Is  IT  in your DNA?