Chat Specialist for Business Support

We are looking for a Chat Specialist for Business Support to assist sales roles internally for our client, who is a world market leader in enterprise application software. Are you a fast learner and an apt communicator ready to work for a global company? Get back to us.

Popis pozice :

• Assisting internal customers (mainly sales people and account managers) regarding business applications, processes and deals at a global level
• Handling inquiries by detecting the problem, defining it, troubleshooting and identifying its resolution
• Communication with internal customers mainly using a chat tool and a remote access tool
• Prioritizing issues and de-escalating challenging situations
• Ensuring internal customer satisfaction using communication skills and application of best practices
• Cooperation with Chat Unit colleagues in Prague and international teams, sharing best practices and knowledge

Profil kandidáta :

Nabízíme :

We are looking forward to your CV.

Benefity