Porsche Central and Eastern EuropePrague, Czech Republic
Před 19 dny
Popis pozice
TasksTasks
Provide technical related support to importers & dealers in PCEE region.
Ensure that Porsche After Sales policies and guidelines are understood and followed by all importers and dealers.
Assist importers and dealers in resolving technical, warranty and customer inquiries / issues.
Ensure appropriate technical support for e-performance related high-voltage (HV) topics for all Porsche Battery Electric Vehicles (BEV) & Plug-In Hybrid Electric Vehicles (PHEV).
Support for Body Repair & Paint technical topics to ensure quality of collision repair.
Monitoring and reporting of top technical and quality issues occurring within the PCEE to the Porsche headquarters.
Support for special tools and workshop equipment topics.
Represent PCEE After Sales at meetings related to technical and parts topics.
QualificationsQualifications
Min. 5 years of professional technical experience in the automotive industry.
Bachelor’s degree or equivalent experience in Automotive Technology.
Porsche technical qualification Gold or Silver is an advantage.
Excellent understanding of automotive technology and of after sales processes.
Detailed understanding of high-voltage (HV) technology and systems with the ability to obtain High Voltage Expert (HVE) Technician certificate.
High degree of intercultural competence, positivity, self-motivation, service orientation and attention to detail.
Ability to work independently in a structured, systematic and solution-oriented manner.
Team oriented and pro-active working attitude.
Ability to reliably manage diverse projects and tasks simultaneously and high degree of stress resilience.
Proficiency in English; language skills in German, Russian, Czech are beneficial.