Customer Data Advisor (Limited, part-time)

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

About the Team

The  Customer Data Advisor  team is part of the Data Operations Team in the Intelligent Data Management organization in PDT. We play a vital role in delivering trusted data to the business through giving data purpose, establishing data standards with the business process owner, and ensuring that data flows are managed across the entire SAP process and system landscape. This is the foundation on which the team operates. It is a global and diverse team consisting of License & Service account and contact experts, located in Germany, Czech Republic, Argentina, and Philippines.

Summary & Role Information

We seek a Customer Data Advisor Operations Specialist responsible for maintaining the quality and integrity of corporate data  focused on accounts and contacts . The individual is responsible for responding to requests from our main stakeholders as second level support about data related topics, resolving potential issues, and ensuring availability of high-quality data.

EXPECTATIONS AND TASKS

• Be second level support for account and contact ticket categories for our main stakeholders (sales operations, marketing, finance teams)
• Be a trusted advisor for our main stakeholders on data related topics.
• Support our main stakeholders with Data Driven conversations to help them understand the quality of the data
• Performs data quality checks and audits of data to ensure data is accurate and complete and takes corrective steps
• Work closely with Global process Owners and Governance team in developing processes and procedures with other business functions to ensure an understanding of data input
• Ability To Troubleshoot and Identify Data Issues. Provides issue and problem resolution tracking

EDUCATION AND QUALIFICATION / SKILLS AND COMPETENCIES

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves.  At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and / or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team : Careers@sap.com

For SAP employees : Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy . Specific conditions may apply for roles in Vocational Training.

EOE AA M / F / Vet / Disability :

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID : 429642

Work Area : Consulting and Professional Services

Expected Travel : 0 - 10%

Career Status : Graduate

Employment Type : Limited Part Time

Additional Locations :

LI-Hybrid.