Mercier Consultancy MD is thrilled to announce exciting job opportunities for Czech Speaking candidates in Sofia, Bulgaria, with a fully paid relocation package. This is an excellent chance for individuals looking to advance their careers in a vibrant city while working with a dynamic team. In these roles, you will connect with clients and provide exceptional service, with all relocation costs covered to make your transition smooth and stress-free.
Key Responsibilities
- Communicate effectively with Czech-speaking clients through various channels, ensuring their inquiries are handled promptly and professionally.
- Provide support related to services and product offerings, assisting customers in making informed decisions.
- Resolve issues and concerns efficiently, maintaining high standards of customer satisfaction.
- Document interactions accurately in our CRM system for effective follow-up and record-keeping.
- Collaborate with internal teams to improve processes and enhance the overall customer experience.
- Participate in training sessions and development programs to build on your skills and knowledge.
Requirements
Fluency in Czech (both written and spoken); proficiency in English is advantageous.Customer service experience or similar roles are preferred.Strong communication and interpersonal skills with a focus on customer satisfaction.Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.Proficient in using CRM systems and computer software applications.A willingness to relocate fully to Sofia, Bulgaria, with a positive attitude towards new experiences.Self-motivated and adaptable to changing situations in a dynamic workplace.Benefits
Competitive SalaryMonthly Performance BonusMonthly Accommodation AllowanceFully Paid Relocation PackageFully Paid TrainingPrivate GymAnd Much More....