Technical Support Engineer controls

FORTNA partners with the world’s leading brands to transform omnichannel and parcel distribution operations. Known world-wide for enabling companies to keep pace with digital disruption and growth objectives, we design and deliver solutions, powered by intelligent software, to optimize fast, accurate and cost-effective order fulfillment and last mile delivery. Our people, innovative approach and proprietary algorithms and tools ensure optimal operations design and material and information flow. We deliver exceptional value every day to our customers with comprehensive services and products including network strategy, distribution center operational design and implementation, material handling automated equipment, robotics and a comprehensive suite of lifecycle services.

At FORTNA, we believe in fostering a workplace that isn't just a job but a movement – a collective effort to redefine success and transform challenges into opportunities. "Join the Movement" encapsulates our commitment to a workplace culture that thrives on collaboration, celebrates diversity, and empowers every individual to contribute to something greater than themselves. Our Team. Our Passion. Our Approach.

System Support Controls Engineer

We are looking for a skilled Controls Engineer to join our on-site support team, focusing on SCADA monitoring, incident response, and troubleshooting of automation systems for Material Handling Equipment (MHE). You'll support PLCs (Siemens, Beckhoff), VFDs, communication networks (ProfiNet®), and related infrastructure to ensure high system uptime.

What You’ll Do :

Act as SCADA expert within the Control Room

Troubleshoot PLCs, drives, ProfiNet® networks, and controls hardware

Monitor system performance and diagnose issues in real-time

Support remote fault-finding with Maintenance & Engineering teams

Escalate complex incidents and ensure documentation

Help optimize system reliability and performance

Ensure compliance with HSE and technical procedures

What You Bring :

3–4 years in industrial automation or controls support

Strong knowledge of SCADA, PLCs (Siemens, Beckhoff), and VFDs

Experience with Siemens TIA Portal and industrial networks

Degree in Electrical Engineering, Automation, or equivalent experience

Strong problem-solving, communication, and cross-functional coordination skills

Willingness to work shifts and support additional sites if needed

Join us and help keep our automation systems running at peak performance. Apply now!