Czech Speaking Customer Service for IT Company in Greece

Patrique Mercier Recruitment FR is thrilled to announce an exciting opportunity for a Czech Speaking Customer Service Representative for a dynamic IT Company located in Greece. This position is ideal for individuals who are tech-savvy and eager to provide outstanding support to Czech-speaking clients in the fast-paced IT industry.

Responsibilities

• Deliver exceptional customer service to Czech-speaking clients through various communication channels, including phone, email, and chat.
• Assist customers with technical inquiries, product information, and troubleshooting technical issues.
• Guide clients through software installations, updates, and general usage of IT products.
• Handle customer feedback and complaints in a professional manner to ensure a positive experience.
• Collaborate with technical teams to resolve complex issues and enhance service delivery.
• Maintain up-to-date knowledge of company products and services to provide accurate assistance.
• Document all customer interactions and resolve cases efficiently to support operational improvements.

Requirements

Benefits