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Slovak Speaking Customer Service Agent In Bulgaria - Fully Paid Relocation

Slovak Speaking Customer Service Agent In Bulgaria - Fully Paid Relocation

Mercier Consultancy MDCZ
12 days ago
Job type
  • Quick Apply
Job description

Mercier Consultancy MD is thrilled to announce an exciting opportunity for a Slovak Speaking Customer Service Agent in Bulgaria, complete with fully paid relocation. This role is perfect for individuals looking to enhance their career in a vibrant environment while providing exceptional customer service to Slovak-speaking clients.

Responsibilities

  • Assist Slovak-speaking customers through various communication channels including phone, email, and chat.
  • Address inquiries related to products and services, providing clear and accurate information.
  • Resolve customer complaints swiftly and effectively, ensuring a high level of customer satisfaction.
  • Maintain customer interaction records in the CRM system to facilitate follow-ups and improve service quality.
  • Collaborate with team members to enhance the overall customer experience.
  • Stay informed about company products, promotions, and industry trends to better assist customers.

Requirements

  • Fluency in Slovak (both written and spoken); proficiency in English is preferred.
  • Experience in customer service is advantageous, but not mandatory.
  • Excellent communication and interpersonal skills with a strong commitment to customer satisfaction.
  • Problem-solving skills and the ability to handle customer inquiries confidently.
  • Proficient in using CRM systems and standard office applications.
  • Willingness to relocate to Bulgaria and adapt to a new environment.
  • A proactive attitude and eagerness to learn about the company's products and services.
  • Benefits

  • Competitive Monthly Salary
  • Fully Paid Relocation Package
  • Monthly Performance Bonus
  • Fully Paid Training
  • Health Insurance
  • And Much More...
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