Job description
A well-established, gradually growing international company that is currently looking for a ServiceNow Developer for ITOM and CMDB.
As a ServiceNow Developer your responsibilities will be :
- Advising other departments on ServiceNow IT operations management best practices assisting with CMDB (configuration management database) processes and best practices validating discovery results and troubleshooting if necessary
- Using best practices daily connected to ITOM and CMDB
- To keep track of the discovery's completion
- Address technological difficulties and barriers in the discovery process by collaborating with internal technical teams.
- Investigating and troubleshooting the technological difficulties
- Management of incidents and accountability for special instances
Requirements
We are looking for someone with at around 2-3 years experienceAccording to the Czech labour law, you need to hold a valid work permitFluent English (written and spoken B2+)Knowledge of ITOM AND CMDB is an absolute mustPro-active approachExtensive practical experience with optimizing discovery, modifying patterns, and creating patterns as required.Advantage : Expertis to navigate across servers, databases, networks, and operating systemsProven infrastructural and problem-solving skillsStrong communication and negotiation skills.Very well-organized with exceptional time-management skillsBenefits
25 vacation daysFlexible working hoursHome Office13th salary / bonuses3 Sick daysMeal vouchers 180CZKFlexipassTraining and professional development coursesFully paid courses for German or Spanish! (Goethe and Cervantes)Offices in the center of Prague