Patrique Mercier Recruitment is thrilled to announce a unique opportunity for a Czech Speaking Customer Support representative to work in beautiful Greece, complete with a fully paid relocation package! This role is perfect for individuals who are looking to experience a new culture while delivering exceptional service to Czech-speaking customers. In this position, you will handle customer inquiries, provide solutions, and ensure that clients have a positive experience with our services. If you are fluent in Czech and ready for an exciting career move, we invite you to apply!
Responsibilities
- Provide exceptional customer support through phone, email, and chat in Czech.
- Assist customers with inquiries regarding our products and services.
- Manage and resolve customer complaints effectively and professionally.
- Educate clients on service offerings and guide them through processes.
- Document customer interactions accurately for quality assurance.
- Collaborate with team members to enhance customer satisfaction and service quality.
Requirements
Fluency in Czech (both spoken and written) is required.Strong communication and interpersonal skills.Previous experience in customer service or support roles is preferred.Excellent problem-solving abilities with a focus on ensuring customer satisfaction.Willingness to relocate to Greece and adapt to a new cultural environment.A friendly attitude and ability to work well in a team setting.Experience with customer service software is advantageous.Benefits
Private Health InsuranceTraining & DevelopmentPerformance Bonus2 Extra Salaries Per YearFully Paid TrainingGreat SalaryFully Paid Relocation Package ( flight, transfer and hotel )