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GV Manager Application Services
ADPPrague - River Garden, cze-czVíce než před 30 dny
Popis poziceOrganize the application support activities to meet the payroll schedule, to support the production and to ensure service continuity. Ensure that client services are provided at constantly high level and according to contractual commitments and Service Level Agreements.
Position Description
About the role :
An exciting opportunity has arisen for a Team Manager to join our German Application Support team. The Team Manager is responsible for serving ADP clients in order to deliver World Class Service, as well as providing leadership, coordination, and management of team members and work activities. We are looking for an outstanding Application Services Manager or Team Leader who is passionate about helping the associates achieve their full career potential and the chance to have real influence on the standard of service that they provide.
Essential Functions :
You will ensure management of team members by :
- Providing them with needed training to perform their operational tasks.
- Preparing, implementing and monitoring annual individual development plans.
- Defining and managing yearly objectives and performance appraisals.
- Participating actively in selection of new hires.
- Weekly reporting of activities in internal time management tool.
Client Service and Operations :
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Application Manager • Prague - River Garden, cze-cz