Continuous Process Improvement Manager CEE

Join our team as a Continuous Process Improvement Manager at AXA Partners CEE! As a key member of our organization, you will be responsible for overseeing essential business systems and processes, finding ways to make them more efficient, and providing actionable tips to refine all aspects of the business. You will also build a culture and environment supporting process improvement management in the entire CEE region, leading process improvement projects, and developing process management knowledge in the company.

Responsibilities :

• Manage relevant project budgets and closely cooperate with external partners to support operational and back-office teams in achieving their targets.
• Lead process improvement project teams and the process management and process improvement team.
• Create and own the Continuous Improvement methodology based on Lean Six Sigma in the company, including templates and process setup.
• Develop Lean Six Sigma / Continuous Process Management and Process Improvement knowledge in the company and provide training to all employees.
• Analyze current procedures, identify areas for improvements and cost efficiency, and create detailed flowcharts to illustrate processes.
• Build a culture of collecting ideas for process and system improvements and map customer journeys to identify gaps in customer experience.
• Ensure all projects are delivered on time, within scope, and within budget, and maintain project documentation according to company governance.
• Develop and provide training, mentoring, and coaching to team members and talents in the area of Process Management and Process Improvement.

LI-CEE

Your Profile

If you are a dynamic and proactive individual with a passion for driving process improvement and leading change, we would love to hear from you! Join our team and be part of our continuous growth and success.

About AXA

AXA Group is the world leader in insurance and asset management. We protect and advise our clients at every step in their lives, by offering products and services which satisfy their needs in the areas of insurance, personal protection, saving and asset management. AXA is the leading insurance brand worldwide, with over 100 million clients. We are transforming from payer to partner for our client, with a strong focus on risk prevention.

Our mission : Empower people to live a better life.

Our values : Customer First, Courage, Integrity and One AXA.

About the Entity

AXA Partners is an AXA transversal business unit offering a wide range of solutions in assistance services, travel insurance and credit protection.

AXA Partners’ role is also to implement innovative solutions emerging from the AXA Innovation unit.

Combining passion with advanced expertise, we design and deliver worldwide solutions for partners and communities. We protect what matters, when it matters.

Join a company that helps protect the forests! At AXA Partners, we plant a tree for every new recruit (with a permanent contract).

What We Offer

We offer :