Client Lifecycle Services Officer (f / m / d)

The Client Lifecycle Services team in Prague is responsible for a wide range of activities related to client onboarding and lifecycle management. The team ensures the smooth setup and maintenance of customer accounts across various systems and handles related documentation and data management tasks.

Key responsibilities include :

• Client Onboarding : Validating documents and coordinating the onboarding process for new Clients of Clearstream entities
• Change of Client’s circumstances : Supporting mergers, novations, name changes, etc.
• Account Maintenance : Handling account openings, closures and changes in Client information as well as maintaining accurate Client data in systems such as SAP
• Signature Verification : Providing signature verification services for Clearstream entities
• Project Support : Supporting projects and system releases that impact the unit

What will be your position in our team?

In your new role, you will participate in a wide range of processes from Client onboarding and lifecycle management

What will your working days look like?

You are a good fit if you have...

Additional information

We have a standard workday of 8 hours, with flexible shift schedules ranging from 8 : 00 AM to 7 : 00 PM to accommodate market demand (also during Public Holidays). On pre-defined dates (generally once a month), certain tasks require presence after end of day-time processing and require working until 10 PM.

Our shift schedules are agreed upon within the team, allowing for a collaborative and supportive work life balance.

You can look forward to our benefit package :

Why Deutsche Börse Group?

We are committed to providing a work environment where everyone feels welcome and can reach their full potential. Our standards go far beyond simply matching candidates with the right position.

Mobility

We enable you to move freely with our job tickets, job (e-)bikes and free parking opportunities.

Work environment

Collaboration, communication, or deep focus – in our modern office buildings you will find the perfect work environment. Free drinks and food and meal allowances included.

Health and wellbeing

We care for your health and wellbeing and besides various health promotion measures we offer you a group accident insurance and additional insurance offers at discounted rates.

Financial stability

We provide financial stability by offering attractive salaries, company pension schemes, participation in our Group Share Plan, as well as bonuses, subsidies and discounts.

Hybrid work

Collaborate and exchange on-site or work remotely several days a week in line with business needs and local regulations. Our hybrid working model combines the best of both worlds.

Flexible working hours

We want your job to fit your life situation and offer flexible working time models, childcare allowance, or the possibility to study alongside your job.

Internationality

Our market infrastructures are globally connected. Working with us means collaborating with like-minded colleagues across over 60 locations from more than 100 nations.

Development

We promote individual development by offering internal development programmes, mentoring, further education and training budgets.