Schaeffler is a dynamic global technology company and its success has been a result of its entrepreneurial spirit and long history of private ownership. Does that sound interesting to you? As a partner to all of the major automobile manufacturers, as well as key players in the aerospace and industrial sectors, we offer you many development opportunities.
Your Key Responsibilities
- Creation of quality reports and warranty credits in SAP Reporting of product-related technical problems to PMIPE / TLM
- Writing of reports and customer correspondence
- Telephone customer advice and assistance with GA cases
- Prepare warranty statistics from SAP / BW
- Legal support in disputes in GA cases
- Warranty parts inspection and diagnosis
- Warranty Parts Return Customer / Manufacturer
Your Qualifications
Vocationally trained as a car mechanic / mechatronics technicianSeveral years of professional experience in the automotive repair industry Experience in Service Support / After Sales ServiceComprehensive knowledge of MS Office applications SAP tools for the GA + QA areaHandling of measuring and testing equipmentConfident appearance, organizational skills and a pronounced service mentality / quality awarenessTeam- and customer-oriented thinking, communicative natureStrong ability to deal with conflicts(complaint management)Business fluent English skills, German skills would be idealValid work permit for Czech RepublicWe Offer
30 vacation days per yearMultiSport card including employer's contributionCafeteria System (edenred) including 20.000 CZK per calendar yearDaily meal allowance of 90 CZKEmployer contribution of up to 50.000 CZK per calendar year to the employee's pension schemeSalary compensation during ilness, according to company policyCompany laptop and phoneHybrid WorkingAs a global company with employees around the world, it is important to us that we treat each other with respect and value all ideas and perspectives. By appreciating our differences, we inspire creativity and drive innovation. In this way, we contribute to sustainable value creation for our stakeholders and society as a whole. Together, we advance how the world moves.
Exciting assignments and outstanding development opportunities await you because we impact the future with innovation. We look forward to your application.